INSTAGRAM / FACEBOOK / META COMPETITION TERMS & CONDITIONS

1. Promoter

1.1 This promotion is operated by Nemoss ltd, trading as Number 3 Whitby Pier Road, of 3 Pier Road, Whitby, North Yorkshire, YO21 3PU (“Promoter”).

1.2 The Promoter’s website is www.number3whitby.co.uk.

1.3 For questions about this promotion, please contact info@number3whitby.co.uk.

2. Eligibility

2.1 The promotion is open to residents of the UK mainland only.

2.2 Entrants must be aged 18 or over at the time of entry.

2.3 The Promoter may request proof of age, identity and residency. If an entrant cannot provide satisfactory proof within a reasonable period, the Promoter may disqualify that entrant and select an alternative winner.

2.4 The Promoter reserves the right to verify the eligibility of any entrant and to refuse or withdraw any prize where the entry does not comply with these terms.

3. How to Enter

3.1 To enter, participants must:

a. Visit the relevant competition post on Instagram or Facebook; and
b. Comment on the post answering the question: “Who would you bring to Whitby, and what would be the first thing you would do when you arrive?” Like, Share & Follow.

3.2 Entries must be submitted before the closing date and time stated in the competition post.

3.3 Entries submitted after the closing date and time will not be accepted.

3.4 No purchase is necessary to enter.

3.5 Entries must be made personally by the entrant. Entries submitted on behalf of another person, or submitted through agents, third parties, automated systems or other methods intended to increase the number of entries, will not be accepted.

3.6 The Promoter is not responsible for entries that are lost, delayed, incomplete, corrupted, misdirected or not successfully submitted, regardless of cause.

3.7 The Promoter reserves the right to disqualify any entry that is unlawful, offensive, defamatory, obscene, discriminatory, misleading, abusive or otherwise inappropriate, or that infringes the rights of any third party.

4. Competition Period

4.1 The promotion opens when the competition post is published on Instagram.

4.2 The promotion closes on 20/11/26 at 11:59 UK time.

4.3 The Promoter’s clock will be the official timekeeper.

5. The Prize

5.1 One winner will receive a one night stay at Number 3 Whitby Pier Road, Whitby, subject to these terms and conditions. Additional nights can be added at the standard rates.

5.2 The prize is for accommodation only. Unless expressly stated otherwise, it does not include travel, transport, meals, drinks, activities, attraction tickets, parking, insurance, spending money or any other costs.

5.3 The winning stay must be booked, claimed and taken before 14 March 2026.

5.4 The winning stay may not include a Friday or Saturday night. The stay must therefore be taken on eligible nights agreed with the Promoter and subject to availability.

5.5 The prize is subject to availability. The Promoter does not guarantee availability on any particular date.

5.6 The winner must contact the Promoter within 5 days of being notified to arrange the stay. If the winner does not respond within that period, the Promoter may select an alternative winner.

5.7 The winner must provide a valid credit card or debit card at the time of reservation. The card will be used to cover any applicable incidentals, damage, loss, breakages, additional cleaning, or other charges arising during the stay.

5.8 The Promoter may place a pre-authorisation or other temporary hold on the card, where applicable, in accordance with its normal booking procedures. The winner should check with the Promoter in advance regarding the amount and duration of any hold.

5.9 The winner remains responsible for any damage, loss, breakages, additional cleaning or other charges caused by the winner or any member of the winner’s party during the stay.

5.10 The prize is non-transferable, non-refundable and cannot be exchanged for cash or any other alternative.

5.11 The prize cannot be sold, auctioned, advertised for sale or transferred to another person without the Promoter’s prior written consent.

5.12 The winner and their guest must comply with all applicable house rules, booking conditions, check-in and check-out requirements and reasonable instructions provided by the Promoter.

5.13 The Promoter reserves the right to refuse accommodation or cancel the stay if the winner or any guest behaves unlawfully, abusively, dangerously or in a manner that may cause damage, disturbance or reputational harm.

5.14 The Promoter may substitute the prize with a prize of equal or greater value if circumstances outside its reasonable control make this necessary. No cash alternative will be offered.

6. Winner Selection

6.1 The winner will be selected at random from all valid entries received before the closing date and time.

6.2 The random draw will be conducted by the Promoter or by an independent person appointed by the Promoter.

6.3 The decision of the Promoter is final, subject to the entrant’s statutory rights. No correspondence will be entered into regarding the result, except with the winner.

6.4 The Promoter may select one or more reserve winners in case the original winner is ineligible, cannot be contacted, fails to respond within the required period or cannot accept the prize.

7. Winner Notification

7.1 The winner will be contacted by direct message from the Promoter’s official Instagram or Facebook account.

7.2 The winner may also be announced on the Promoter’s Instagram & Facebook account on or after 21st November 2026.

7.3 The Promoter will never ask the winner to pay a fee, provide banking passwords or click an unverified payment link to claim the prize.

7.4 The winner must provide the information reasonably required to verify eligibility and arrange the prize, including their full name, contact details, proof of age and proof of UK mainland residency.

7.5 If the winner does not respond within 5 days of the first notification, the Promoter may select an alternative winner.

8. Publicity and Personal Data

8.1 By accepting the prize, the winner agrees that the Promoter may publish the winner’s name or Instagram username in connection with the promotion, including on Instagram and the Promoter’s website.

8.2 The Promoter will not use the winner’s image, voice or likeness for promotional purposes without obtaining any additional consent required by law.

8.3 Personal data will be processed only for the purposes of administering the promotion, verifying eligibility, arranging the prize and complying with legal obligations.

8.4 The Promoter will not add entrants to marketing mailing lists unless they have separately provided valid consent.

9. Instagram, Facebook, META Disclaimer

9.1 This promotion is in no way sponsored, endorsed, administered by or associated with Instagram, Facebook or META.

9.2 By entering this promotion, each entrant releases and holds Instagram, Facebook & META harmless from any responsibility or liability arising from or in connection with the promotion.

9.3 Entrants acknowledge that they are providing their information to the Promoter and not to Instagram, Facebook or META.

10. Limitation of Liability

10.1 Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

10.2 Subject to clause 10.1, the Promoter will not be responsible for any loss, damage, disappointment, expense or injury suffered by an entrant or winner arising from participation in the promotion or acceptance or use of the prize, except where caused by the Promoter’s negligence or other liability that cannot legally be excluded.

10.3 The Promoter is not responsible for any failure of Instagram Facebook or META, internet services, telecommunications networks, devices or software that prevents or delays entry or communication with an entrant.

11. General

11.1 The Promoter reserves the right to cancel, suspend, withdraw or amend the promotion where necessary because of circumstances outside its reasonable control, fraud, technical failure or any other circumstances that make it unfair or impractical to continue.

11.2 The Promoter will not amend these terms in a way that materially disadvantages entrants after the promotion has opened, except where necessary because of circumstances outside its reasonable control or to comply with applicable law.

11.3 Any entry that does not comply with these terms may be rejected.

11.4 If any provision of these terms is found to be invalid, unlawful or unenforceable, that provision will be removed or limited to the minimum extent necessary, and the remaining provisions will continue in full force.

11.5 These terms and the promotion are governed by the laws of England and Wales, and the courts of England and Wales will have exclusive jurisdiction, except where mandatory consumer protection laws provide otherwise.

11.6 These terms were last updated on 01/11/26.

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